Support

Email: support@powerera.com
We answer in English or Spanish, usually within 2 business days.

What to include

The email address of your Waykee account (never send your password).
Where it happened: Waykee web, mobile app, ChatGPT or Claude.
What you did, what you expected and what happened, with the time and a screenshot if possible.

Common topics

Connecting ChatGPT or Claude: see the connector guide.
Disconnecting the connector or revoking access: see revoke access.
Accessing, exporting or deleting your data: email us from your account's address; details in the Privacy Policy.
Billing and plans: include your account email and the date of the charge.

Report a security issue

If you find a vulnerability, email support@powerera.com with "Security" in the subject and the steps to reproduce it. Please do not access other users' data or disrupt the Service while testing.

Publisher

Waykee is published by PowerEra.
Power Era Servicios, S.C.
Calle Vasco de Quiroga 3900, Torre A, Piso 10 B, Col. Santa Fe Cuajimalpa, Alcaldía Cuajimalpa de Morelos, C.P. 05348, Ciudad de México, México